Terms & Conditions

X

Request An Appointment

Speak to one our expert consultants at our Hatton Garden showroom.

Your Name*

Email Address*

Phone Number*

Enquiry*

Please fill up the captcha.

Send Request

OVERVIEW

Before using or visiting our website, please take the time to thoroughly read our terms and conditions. You accept these Terms and Conditions by accessing or using any element of the website. You are not permitted to use any services or visit the website if you do not agree to all the terms and conditions of this agreement. Acceptance is conditionally set out in these Terms of Service if these Terms and Conditions are regarded an offer.
The Terms and Conditions will also apply to any new features or tools that are introduced to the present shop. On this page, you may always examine the most recent version of the terms and conditions. By publishing updates and/or modifications to our website, we retain the right to amend, modify, or replace any portion of these terms and conditions. It is your obligation to frequently check this page for updates. Following the publishing of such modifications, your continued use or access to the website implies acceptance of those changes.
On other platforms, our shop is hosted. They provide us access to the online shopping cart that enables us to offer you their goods and services.

SECTION 1 - ONLINE STORE TERMS
By accepting these terms and conditions, you warrant that you are at least the legal age of majority in the jurisdiction in which you reside, or that you are the legal age of majority in the jurisdiction in which you reside, and you have granted us permission to permit any minor dependents of yours to use this site.
You are not allowed to use our goods for any improper or prohibited purposes, and you are not allowed to break local laws by using the Service (including but not limited to copyright laws).
You must not distribute any worms, viruses, or other disruptive programmes.
Your Services will be immediately terminated if any of the Terms are broken or violated.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You acknowledge that your content (except credit card data) may be sent across a variety of networks and entail (a) transmissions; and (b) modifications to comply and adapt to the technological requirements of connected networks or devices Third parties manage credit card details.
You agree that you will not, without our prior written consent, reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the service is given.
The headers used in this agreement are simply there for your convenience and have no bearing on these Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Inaccurate, incomplete, or out-of-date material on this website is not our responsibility. The content on this website is given for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, full, or up-to-date sources of data. Your use of the information on this website is at your own risk.
There may be old data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. Although we retain the right to change the material on this site at any time, we are under no obligation to do so. You acknowledge that it is your duty to keep track of updates to our website.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Without prior warning, our product prices might vary.
We retain the right to change or stop providing the Service (or any feature or material within) at any time and without prior notice.
Any time the Service is altered, its pricing is changed, it is suspended, or it is discontinued, we won't be responsible to you or any third parties.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Some goods or services could only be accessible online via the website. These goods or services could be in short supply and can only be returned or exchanged in accordance with our return policy.
We have done everything we can to ensure that the colours and photos of our items that show in the shop are as accurate as possible. The accuracy of any colour seen on your computer monitor cannot be guaranteed by us.
We retain the right, but are under no obligation, to restrict who is eligible to purchase our products or use our Services. On a case-by-case basis, we may use this privilege. We have the right to set a cap on the number of any goods or services we provide. All product descriptions and prices are subject to change at any moment and without prior notice, at our sole discretion. Anytime, we retain the right to stop selling any goods. Any offer made on this website for any good or service is void where prohibited.
In addition, we do not guarantee that any faults in the Service will be fixed or that the quality of any goods, services, information, or other materials you buy or get will match your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
Any order you place with us may be rejected by us at our discretion. We have the right to restrict or discontinue sales to one individual, one household, or one order at our sole discretion. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. If your purchase is modified or cancelled, we may attempt to reach you by phone, email, and/or the billing address/phone number you provided when placing the transaction. Orders that appear to have been placed by dealers, resellers, or distributors, in our sole discretion, may be restricted or prohibited.
For any purchases made at our shop, you agree to provide current, complete, and accurate account and transaction information. For us to complete your transactions and get in touch with you as necessary, you agree to immediately update your account and other information, including your email address, credit card numbers, and expiry dates.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We could give you access to third-party tools that we don't monitor, control, or have any say in.
You understand and accept that we provide these tools accessible "as is" and "as available" without any guarantees, assurances, or conditions of any sort. We also do not recommend or make any claims about these tools. We won't be held responsible for anything related to or resulting from your use of optional third-party tools.
Use of any optional tools made available through the site is solely voluntary and at your own risk. You are responsible for familiarising yourself with and approving the conditions on which any applicable third-party provider makes available such tools (s).
In the future, we could add additional features to the website or provide new services (including, the release of new tools and resources). These Terms of Service will also apply to any additional features and/or services.

SECTION 8 - THIRD-PARTY LINKS
Materials from third parties may be included in certain content, goods, and services made accessible via our site.
You could be taken to third-party websites through links on our website that are not connected to us. We disclaim all liability and responsibility for any errors or omissions in the content or accuracy of any third-party materials or websites, as well as for any other third-party materials, goods, or services.
Any loss or damages resulting from the acquisition or use of products, services, resources, material, or any other transactions conducted in conjunction with any third-party websites are not our responsibility. Before you enter any transaction, please carefully research the third party's rules and procedures to ensure that you are familiar with them. Any issues, claims, worries, or inquiries regarding items from third parties should be addressed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You agree that if you send us unsolicited creative ideas, suggestions, plans, or other materials (collectively, "comments"), whether online, by email, by postal mail, or otherwise, whether at our request (for example contest entries), or without our request, we may use, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are not and never will be obligated to (1) keep any comments private; (2) compensate for any remarks; or (3) reply to any comments. The content that we determine in our sole discretion to be illegal, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service, may be monitored, edited, or removed, but we are under no obligation to do so. You acknowledge that you will not post anything that infringes on anybody else's copyright, trademark, privacy, or other property or personal rights. Additionally, you promise that your comments won't contain any defamatory, illegal, threatening, or otherwise objectionable information, nor will they be free of computer viruses or other malware that may inadvertently harm the Service or any connected websites. You aren't allowed to impersonate someone else, use a bogus email address, or otherwise mislead us or other people about the source of any remarks. You alone are accountable for the truthfulness of any remarks you make. Regarding any remarks made by you or any other party, we disclaim all liability.

SECTION 10 - PERSONAL INFORMATION
Our Privacy Policy applies to any personal information you submit through the shop. view our privacy statement.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
On rare occasions, material on our website or in the Service may have clerical or other mistakes, inaccuracies, or omissions that may pertain to product descriptions, costs, special offers, promotions, transit times, and availability. Without prior notice, we retain the right to modify or update information, cancel orders, and/or correct any mistakes, inaccuracies, or omissions in any part of the Service or on any connected website (including after you have submitted your order). Except as required by law, we make no commitment to update, modify, or clarify any information in the Service or on any associated website, including without limitation price information. It should not be assumed that all of the information in the Service or on any connected website has been updated or amended because there is no explicit update or refresh date applied.

SECTION 12 - PROHIBITED USES
You are forbidden from using the website or its content in addition to other restrictions outlined in the Terms of Service: Infringing upon or violating our intellectual property rights or the intellectual property rights of others includes: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, or For breaching any of the banned uses, we retain the right to stop you from using the Service or any connected website.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Your use of our service will not be uninterrupted, timely, secure, or error-free, and we do not promise, represent, or warrant that it will be.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
We do not guarantee the accuracy or dependability of any outcomes that may be attained via the use of the service.
You explicitly acknowledge that the service is used at your own risk, whether you can use it or not. Except where expressly stated by us, the service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, free from any express or implied representation, warranty, or condition of any kind, including without limitation any implied warranty or condition of title, non-infringement, merchantability, or fitness for a particular purpose. Any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, shall never be made by HSC Diamonds, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors. Our responsibility in such counties or jurisdictions shall be restricted to the greatest extent possible by law since certain counties or jurisdictions do not allow the exclusion or the restriction of liability for consequential or incidental damages.

SECTION 14 - INDEMNIFICATION
You acknowledge that your actions hereunder may constitute a breach of these Terms of Service or the documents they incorporate by reference, or a violation of any law or the rights of a third-party, and you hereby indemnify, defend, and hold harmless HSC Diamonds and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by

SECTION 15 - SEVERABILITY
The unenforceable portion of any provision of these Terms and Conditions shall be deemed to be severed from these Terms of Service and shall not affect the validity and enforceability of any other remaining provisions. However, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 16 - TERMINATION
The termination of this agreement shall not affect the parties' responsibilities and liabilities accrued before the termination date. Unless and until terminated by either you or us, these terms and conditions will remain in force. By telling us that you no longer want to use our Services or by stopping your usage of our website, you may terminate these Terms and Conditions at any time.
We may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up until and including the date of termination. Additionally, we may do so by denying you access to our Services if, in our sole discretion, you fail to comply with any term or provision of these Terms and Conditions or we suspect that you have failed to do so (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
Any right or provision of these Terms and Conditions that we do not exercise or enforce in accordance with them does not constitute a waiver of such right or provision. All prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us are superseded by these Terms and Conditions and any policies or operating guidelines posted by us on this website or with respect to The Service, which govern your use of the Service (including, but not limited to, any prior versions of the Terms of Service). Any discrepancies in how these Terms and Conditions should be read should not be used against the party that drafted them.

SECTION 18 - GOVERNING LAW
The applicable legislation shall govern and be applied to these Terms and Conditions and any other agreements under which we supply you with Services.

SECTION 19 - CHANGES TO TERMS OF SERVICE
The most recent version of the terms and conditions may always be found on this page. Any section of these Terms and Conditions may be updated, changed, or replaced at any time, and we retain the right to do so by posting the updated version on our website. You are responsible for regularly checking our website for updates. After any modifications to these Terms and Conditions are posted, if you use or access our website or the Service, that usage or access is deemed acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to us at [email protected]