Delivery Information

  • We offer free delivery on all items ordered from us. When your order is complete and we are 100% happy, we will contact you to let you know that the item is ready for dispatch.
  • How long will my order take?
  • General delivery times are 10-14 days. For bespoke designs, delivery times may take longer. please contact us if you have a deadline. We will always try our best to accommodate you.
  • Can I place an order online but collect from your Hatton garden office?
  • Yes, just click collection in person at checkout.
  • How will my jewellery be packaged?
  • We use very discreet packaging to delivery your item. Your item will arrive in a Royal Mail special delivery bag (Fed ex for international orders) with no mention of HSC DIAMONDS on the outside.
  • Do you ship internationally?
  • Yes, we offer free shipping worldwide.
  • Will the delivery be insured?
  • All items are fully insured by us until they reach the requested delivery address and a signature is given on delivery.