Delivery Information

  • We provide free shipping on all of our products. When your order is complete and we are completely satisfied, we will notify you that the item is ready to be shipped.
  • How long will my order take?
  • Normal delivery timeframes range from 10 to 14 days. For custom designs, delivery times may take longer. Please get in touch with us if you have a deadline. We will always make every effort to meet your needs.
  • Can I place an order online but collect from your Hatton garden office?
  • Yes, just click collection in person at checkout.
  • How will my jewellery be packaged?
  • We employ highly unobtrusive packing for shipping. Your item will come in a Royal Mail special delivery bag (Fedex for overseas purchases) with no mention of Hsc Diamonds.
  • Do you ship internationally?
  • Yes, we offer free shipping worldwide.
  • Will the delivery be insured?
  • All things are completely insured by us until they are delivered and a signature is obtained at the delivery address.